Why We Prioritized Data Export Over Billing

In a world where data privacy is paramount, we made a deliberate choice to prioritize the development of our GDPR export and erasure features before our billing system. This decision underscores our commitment to transparency and customer empowerment, allowing users to easily access and control their data.

What Does Our Data Export Feature Include?

Our data export feature is comprehensive, designed to include all user-related data while excluding sensitive internal metrics. This means that when you request a data export, you receive a complete package of your interactions, preferences, and account details, ensuring you have full control over your personal information.

Why Exclude Certain Data?

While our export feature is thorough, it intentionally excludes proprietary internal metrics and analytics. This exclusion is crucial to protect our business interests and maintain competitive advantage, while still providing you with all the personal data you need.

Empowering Customers to Leave with Their Data

We believe in empowering our customers with the freedom to leave with their data intact. Our export feature ensures that you can take your data with you, without any hurdles or hidden processes. This transparency builds trust and demonstrates our commitment to your data rights.

Challenge Your Current Vendors

We invite you to challenge your current vendors: locate their data export button, verify if it covers all data objects or just the headline table, and see if it requires a support ticket. Most vendors will not meet this standard, highlighting the importance of our approach.

For more information on our data policies, visit our legal and data pages.